Professional summary
Lead Managed Service Operations
Neaz Morshed is a seasoned IT operations professional with over 19 years of experience in enterprise IT operations, managed services, infrastructure management, cybersecurity, ERP solutions, and technology support. He specializes in delivering reliable, secure, and scalable IT environments that enhance business performance and operational resilience. Throughout his career, Neaz has led ICT operations, network infrastructure projects, ERP implementations, SQL database administration, and enterprise IT governance across manufacturing and multinational organizations. He also contributed to the ICT infrastructure design and implementation for the World Health Organization (WHO) Bangladesh office, demonstrating his expertise in delivering secure, large-scale technology solutions. At Texora Service Group, Neaz leads Managed Service Operations, helping clients optimize IT infrastructure, strengthen cybersecurity, and ensure seamless technology operations through proactive support and best practices.
Core expertise
- ITIL Service Management
- Managed IT Services
- IT Infrastructure
- Network & Server Management
- ERP & Database Administration
- IT Governance
Career experience
- Led ICT operations and infrastructure projects across manufacturing and multinational organizations
- Contributed to ICT infrastructure design and implementation for the WHO Bangladesh office
- Leads Managed Service Operations at Texora