Texora Service Group

Legal

Privacy Policy

How information is collected, used, and protected when you contact Texora through this website.

This policy is a practical website draft based on the supplied business information and must be reviewed by Texora’s legal adviser before production publication.

Information we collect

When you submit the contact form, Texora may receive your name, work email, phone number, company, service interest, subject, message, consent choice, and limited technical request information used for security and rate limiting.

How information is used

Information is used to respond to enquiries, understand requested services, protect the form from abuse, maintain website security, and improve the enquiry experience. Texora does not use this form to collect passwords, payment details, or highly sensitive personal information.

Legal basis and consent

By submitting the form, you ask Texora to respond to your enquiry and confirm that the information may be used for that purpose. Where additional marketing communication is introduced, separate consent should be obtained where required.

Sharing and retention

Information may be processed by service providers needed to host the website and deliver enquiry emails. It should be retained only as long as needed for the enquiry, business records, security, or applicable legal obligations.

Security

The website applies validation, abuse prevention, transport security through the hosting platform, security headers, and environment-based credential management. No internet transmission or storage system can be guaranteed completely secure.

Your choices

You may ask Texora to review, correct, or delete personal information associated with an enquiry, subject to applicable legal and record-keeping obligations.

Contact

For privacy questions, email texorasg@gmail.com or write to 98/6, Skyview Tower, Atish Dipankar Road, Sabujbag, Dhaka, Bangladesh or Rivercity Condominium, Jalan Ipoh, 51200 Kuala Lumpur, Federal Territory of Kuala Lumpur.